Privacy Policy

1. Introduction

The Sea Capital (SSM Registration No. 201601034075 / 001746642-K), a company licensed by Bank Negara Malaysia ("we", "us", "our", or "The Sea Capital "), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and borrower portal.

This policy is prepared in compliance with the Personal Data Protection Act 2010 (PDPA) and the Credit Reporting Agencies Act 2010 (CRA 2010) of Malaysia.

2. Personal Data We Collect

We may collect the following categories of personal data:

• •Identity Data: Full name, MyKad/passport number, date of birth, gender, nationality, photograph, and digital signature.
• •Contact Data: Email address, phone number, and residential address.
• •Financial Data: Employment details, monthly income, bank account information, and loan repayment history.
• •KYC Documents: Copies of identity documents, payslips, bank statements, and selfie photographs.
• •Technical Data: IP address, browser type, device information, and usage data collected via cookies.
• •Transaction Data: Details of loan applications, disbursements, repayments, and wallet transactions.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• •Processing and evaluating your loan application
• •Conducting credit assessment and identity verification (KYC)
• •Managing your loan account and repayment schedule
• •Sending notifications about your application, loan status, and payment reminders
• •Complying with legal and regulatory obligations under Malaysian law
• •Preventing fraud, money laundering, and other financial crimes
• •Improving our services and website functionality

4. Disclosure of Personal Data

We may share your personal data with:

• •Bank Negara Malaysia (BNM) and other regulatory authorities as required by law
• •Credit reporting agencies licensed under the CRA 2010 for credit assessment purposes
• •Financial institutions for loan disbursement and repayment processing
• •Service providers who assist us in operating our platform (subject to confidentiality agreements)
• •Law enforcement agencies when required by court order or applicable law

We do not sell your personal data to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption, secure data storage, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by Malaysian law. Loan records are typically retained for a minimum of 7 years after the loan is fully settled, in compliance with regulatory requirements.

7. Your Rights

Under the PDPA 2010, you have the right to:

• •Access your personal data held by us
• •Correct inaccurate or incomplete personal data
• •Withdraw consent for processing (subject to legal and contractual obligations)
• •Request information about how your data is being used

To exercise these rights, please contact our Data Protection Officer at ask@theseacapitalloans.com.

8. Cookies

Our website uses cookies to enhance your browsing experience, maintain your session, and analyse website traffic. You may disable cookies through your browser settings, but this may affect the functionality of our website and portal.

9. Contact Us